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This Privacy Policy tells you what information is gathered, how it is used to handle gameplay and withdrawals, and when it needs to be shared to follow the law in . These rules also tell you what rights you have, how players can see or delete data when allowed, and how your account is protected.
To get the Intense Casino Welcome Bonus, you must agree to the terms and conditions. The bonus is meant to be easy to claim, but it comes with clear rules that protect both players and the casino.
By accepting the offer, you confirm that you meet the basic requirements and agree that actions related to the bonus may be reviewed for fairness, to stop fraud, and to make sure they are in line with the rules. You will have to give Intense Casino permission to use some of your personal information to give you a welcome bonus and keep track of your bonus play. Only the information needed to manage accounts, run promotions, make sure people are who they say they are, and keep an eye on security is covered by this consent.
It's clear that you agree to the bonus terms and allow Intense Casino to use your information in connection with the promotion when you click to claim the welcome offer or enter a bonus code.
If checks are done, this usually includes information about your account, records of your deposits and games, signals from your device and connection used for security, and your verification status. It's not a blank check to give consent.
Intense Casino uses information about bonuses to: Remember to use the bonus correctly; stop people from making the same claim twice. Track the progress of your bets and the games that you can contribute to. Find out about unlawful actions like using multiple accounts and abusing bonuses. Follow the rules set by the government and the law, such as responsible gaming controls.
To get a welcome bonus, you may have to make a deposit of at least 10 and meet wagering requirements before you can cash out.
Intense Casino may ask for proof of who you are to make sure that your account is real and that you are eligible for promotions if any part of the bonus flow needs to be checked. Your residency in or may be checked against restricted lists if your eligibility depends on where you live or your legal status. No other marketing will be done with this information without your permission. It is only used to decide if the promotion can be offered and to follow the rules.
It's important to know that the promotion rules say that the bonus and any winnings from it may be void if you cash out before meeting the wagering requirements.
Intense Casino may also hold up a withdrawal request related to a bonus while standard security and verification checks are done. Managing marketing permissions is different from managing bonus participation. If you stop getting promotional messages, you may not get future bonus invitations, but it won't take away a bonus that you've already claimed.
If you change your mind about letting the casino process information about your bonus, you might have to give up the bonus and any promotional benefits that come with it, since the casino might not be able to run the offer without the necessary information.
When you sign up for an Intense Casino account, we only ask for the information we need to create your profile, protect your access, and make sure our services follow the rules in .
We can stop fraud with this information, make sure that each player only has one account, and make sure that payouts go to the right person. We also use information from registration and verification to make sure you are who you say you are, make sure you are the right age, enforce responsible gambling rules, and keep your account safe when you deposit 100 or ask to withdraw . If any information submitted is missing or doesn't match up, users may not be able to access certain features until the information is checked.
We ask for your full name, date of birth, email address, mobile phone number, home address, and login information when you sign up.
Technical identifiers, like device and connection data, may also be collected to help us spot suspicious activity and stop account takeovers. Depending on the rules in or to make sure you are eligible based on your , some fields may need to be filled out. When risk checks find strange patterns or when you contact support to change sensitive account information, we may ask for more information.
Contact information (email address, phone number), location information (home address, country of residence), and identity information (full name, date of birth) are all common pieces of information that are needed to register someone. All of this information must be correct and kept up to date.
Giving wrong information can cause payments to be held up, security checks to fail, or restrictions to be put in place until the information is corrected and confirmed.
To avoid delays, send images of documents that are easy to read; make sure that names and dates match your account; and don't change or hide key fields unless asked to.
For your account's safety, we may ask you to verify your new name, address, or payment information if you change any of those things.
When you deposit or withdraw money, Intense Casino handles only the transaction details needed to complete your request, stop fraud, and follow the law. When you make a deposit, for example, this information usually includes the amount (like a deposit of 100), the time and date, and technical information that helps prove you made the deposit. When necessary, regulated payment providers handle the details of the transactions.
So that future payments can be processed without giving out private information, we don't store full card credentials. Instead, we use tokenization or provider references.
For deposits, we write down the deposit method, the amount (like 50), a unique transaction ID, and any updates from the payment provider about the status of the deposit (pending, completed, or declined). Based on the method, the provider may also send us limited verification signals, like a confirmation code or 3D Secure message.
When you request a withdrawal, we handle the information needed to send the money to the right place and make sure you own the payment method. This can include the withdrawal method chosen, the amount to be paid out (for example, "withdraw 500"), and, if needed, proof of ownership. Usually, withdrawals are sent back to the same method of payment that was used for deposits. This is done to protect both you and the casino.
Identifiers include encrypted information about the instrument (never the full card number), transaction references for the provider, and internal IDs. Information about money: amounts, fees if there are any, and the payment processor's (if there are any) instructions for converting currencies. Fraud scoring, chargeback alerts, and status flags are all examples of compliance signals that are needed to stop misuse. Technical data includes information about the device and connection that is used to make sure that a transaction is valid and to spot any activity that seems odd.
What happens with your information: the payment information you enter is sent to the right payment processor. We get confirmation and the information we need from the processor to either credit your account or send your withdrawal. The processor also sends us the metadata we need for accounting, customer service, and reconciliation.
Retention and audit trail: transaction records may be kept for as long as needed to handle disputes, chargebacks, and legal obligations.
Access is limited during this time to authorized staff and providers who have been checked out and need the data to process payments, manage risk, or respond to your request.
Quality and customer service: If the status of a deposit or withdrawal doesn't look right, customer service may ask for a screenshot or receipt number showing proof of payment. We only use that data to find the transaction and fix the problem, and we may remove any private parts that aren't needed for processing.
It is possible for Intense Casino to ask for identity verification (KYC) before approving a cashout. This is done to make sure that withdrawals are quick and legal. These checks help make sure that you own the account, that the payment methods are legal, and that you can safely get your winnings.
When you sign up, before your first withdrawal, when you ask for a bigger payout like 500 , or if certain risk indicators show up, like changes to your personal information or strange payment activity, KYC can be triggered. Your or may lead to extra checks if the law requires them.
When verification is needed, we will only ask for the documents we need for that check and will tell you what formats are acceptable and how to send them safely.
Make sure that your papers are complete, clear, and up to date. We may ask you to update information or provide more proof before processing the withdrawal if the information doesn't match your account profile.
Note: Withdrawals may take longer if verification isn't complete, if the files you send us can't be read, or if we need to make sure that the destination of the withdrawal matches the verified payment method. To keep you safe, we may refuse to process a withdrawal to a payment method that we haven't checked out. Many times, refunds are sent back to the way the money was deposited before other ways of getting the money are approved.
Keeping and storing documents: Verification files and other related records are kept safely and only certain people can access them. The only time we keep KYC documents is as long as it takes to meet legal and regulatory requirements, stop fraud, settle disputes, and show compliance.
When documents are no longer needed, they are either deleted or made anonymous in line with our internal policies on data handling and security. Contacting support is the best way to get access to, change, or delete your personal information if needed. If we have to keep records about account activity and withdrawals like 250 because of legal requirements, deletion requests may not be granted.
There are limits on deposits and withdrawals at Intense Casino that are in line with responsible gambling rules. These limits are in place to encourage responsible gambling and help you stick to your budget. These controls can be used along with the normal transaction settings, so you can make things easier and safer without stopping the game.
You can set your own limits, and sometimes they will be applied automatically because of your verification status, the rules of your payment method, or rules set by the government in . Limits will be shown to you at the time of deposit or withdrawal if they apply to a transaction. This lets you make changes to your request that stay within the limits.
The maximum amount you can add to your casino account within a certain amount of time is limited by deposit limits. For instance, a daily limit of 200 stops deposits over 200 in a single day, even if you try to make more than one transaction.
You may be limited in how much you can withdraw at once or within a certain amount of time. For example, a single withdrawal might be limited to 1,000 , so bigger cashouts would have to be split up into multiple requests if that's possible.
When responsible gambling controls are turned on, lowering your limits usually takes effect right away. On the other hand, if you ask to raise your limit, you may have to wait a while before the new, higher limit takes effect. Our goal is to make people less likely to spend money without thinking.
You may be able to choose from daily limits (for example, 100 per 24 hours), weekly limits (for example, 500 per 7 days), and monthly limits (for example, 2,000 per 30 days). These limits apply to all of your casino accounts, no matter what device you use.
You can still deposit up to the maximum amount allowed by your account, even if you use more than one method.
You will be blocked or limited to the amount you can deposit or bet if you try to go over your active settings.
You can submit a request within the limit if you need to withdraw more than the single-request limit. For example, you could withdraw 1,000 now and the rest later, as long as the request is processed and you are eligible. For safety and legal reasons, withdrawals of 2,000 or more may need extra checks or full identity verification before they can be processed. While making sure that responsible gambling protections stay in place, this helps keep your account safe and lowers the risk of fraud.
When you use our app or a mobile browser to visit Intense Casino, we collect information about your device and connection to make sure you have a safe and stable experience.
We don't need to ask for more personal information than we need to guarantee that pages load correctly, keep your session safe, and cut down on fraud. Other permissions that may come with mobile access may be optional and can be changed in the settings of your device. Permissions are only used to make features available that you choose to use. We don't need other access to your phone in order to let you play.
Your device model, operating system version, browser or app version, IP address, language settings, time zone, and basic diagnostic logs are some of the technical data we may collect and use when you use mobile. This is to keep your account safe and make sure the service works on all of your devices.
We keep an eye on session identifiers and security signals to find odd login patterns, stop account takeovers, and make sure that gameplay doesn't stop. We may connect this technical information to your account when it's needed for security, compliance, or customer service. For example, if you report a crash or if we need to make sure that someone trying to log in as you is really you, we may do so.
Some of the most common types of device data used for performance and security are: Operating system and app/browser version; Crash reports and performance diagnostics; Session tokens and authentication data; Kindly note that some of these identifiers are given by your device or platform and may change after updates, resets, or changes to your privacy settings.
How permissions in apps work: When you use our app, it might ask for permissions that are needed for the feature you choose. At any time, you can go to your device's settings and say no to permissions. It's possible that declining a permission will limit a feature, but it shouldn't stop you from accessing your account or playing games unless that's what the feature needs.
Location data: We don't need your exact GPS location for normal gameplay. We might use rough location signals from your IP address or device settings if we need to check your location in for legal or safety reasons. If a feature needs a more accurate confirmation of your location, we will ask for your permission, and you can decide if you want to let it happen.
Cookies and similar technologies on mobile: We use cookies and similar technologies on mobile browsers to keep you logged in, remember your important settings, and keep your transactions safe. App storage and secure tokens can be used to handle similar tasks inside the app. You can change how cookies work in your browser settings, but turning them off might make it harder to sign in, use the cashier, or follow the rules for responsible gaming.
Protecting device data: Limiting access and encrypting connections are some of the security measures used to keep device data private and safe. For operational security, fraud prevention, troubleshooting, and compliance reasons, we only keep device logs and identifiers for as long as we need to.
Your choices: You can change your mobile permissions at any time in the settings app on your phone. You can also change how you want to be notified in your account and decide if you want to use features that need extra permissions, like uploading files using your camera. Before letting you do sensitive things like withdrawing 100 or changing your account information, we may ask for an extra step of verification if you change devices.
Intense Casino keeps your personal information safe and private by encrypting it while it's in transit and putting strong controls on how account information is accessed, stored, and processed. Encrypted, secure connections keep sensitive information from getting hacked while it's being sent during registration, login, and interactions with the cashier.
Everyone is responsible for keeping their account safe. There are safety features and controls on our site. To keep your account safe, please don't share your login information with anyone, use strong authentication options when they're available, and let us know right away if you see anything that doesn't seem right.
When you use your device to send data to our systems, especially during steps related to authentication and payment, we encrypt that data while it's in transit. We also add extra security to sensitive fields when it's necessary to keep them from getting hacked or used without permission.
Personnel and service providers who are authorized to work on the platform, process transactions, offer support, or keep security up to date are the only ones who can access personal data internally. Access is only given to people who need it and is monitored and recorded.
Safe login processes, such as checks that look for odd attempts to log in, can be one way you protect your account. Limits on passwords that are meant to stop people from guessing or using the same passwords over and over. Session and device controls that may log you out after a while of inactivity or make you log in again before you can do something dangerous.
If you think someone has gotten in without your permission, you should change your password right away, look at your recent logins if you can, and get in touch with support. For extra safety, don't use the same password for multiple gambling accounts or share devices.
Fraud prevention and monitoring can find and stop things like unauthorized access, payment fraud, bonus abuse, working together to commit fraud, and other illegal activities. Automated and manual checks of account signals like login patterns, device and browser attributes, IP indicators, transaction behavior, and gameplay issues may all be part of monitoring. It's important for us to keep the platform fair and protect our customers in this way.
When we find signs of risk, we may take steps to protect the account holder, such as asking for more proof, limiting some account functions, temporarily stopping withdrawals over 500 until security checks are finished, or reversing and blocking suspicious transactions. On occasion, we may also tell the right authorities about activities that are relevant.
Intense Casino follows the rules for its licenses and has internal controls in place to protect players, stop fraud, and handle personal information responsibly. As required by law or license terms, we may collect, check, and process information to make sure of your identity, age, and ability to play, as well as to keep accurate records of your transactions and account activity.
Legal foundation for regulatory duties and compliance. We handle some personal information because we have to in order to follow the law, carry out our agreement with you, and protect our legitimate interests, such as keeping our platform safe and preventing fraud.
Anonymity, Know Your Customer, and AML. In order to follow the rules against money laundering and funding for terrorism, we may ask for proof and do checks. These checks can happen when you sign up, when you change your account information, or when certain actions meet compliance standards. For instance, we might need to check your identity before you can withdraw 500 or more, or when your total deposits go over 1,000 .
Keep records and do audits. As part of our license, we may have to keep audit trails that include past logins, device and security signals, payment identifiers, and logs of gameplay and transactions. People are not allowed to see these records without permission.
Access from across borders. It is your responsibility to make sure that online gambling is legal where you are if you use our services from . While following the law or the terms of our license, we may use geo-controls and compliance screening to limit access.
Fair play and honesty checks. To keep games, bonuses, and promotions safe from abuse, we may do internal risk assessments. These may include looking for collusion, multiple accounts, automated play, or other actions that aren't allowed. When it makes sense, we may limit the features of your account until checks are finished. We may ask you to show proof of who you are, where you live, and that you own the payment method.
Premium checks: Sometimes, we may ask for more details about where the money and wealth are coming from. Ongoing monitoring: We may check the details again if something changes or if the law is followed.
Screening for nationality and eligibility. We might use the information you give us about your nationality, where you live, and other location clues to follow rules about limited jurisdiction, check for sanctions, and make sure you are of legal age.
Safety of data during compliance. Information we ask for is sent and stored with security measures that make it less likely that someone else will be able to access it without permission. Need-to-know verification materials can only be seen by authorized staff and compliance partners who have been checked out.
What takes place if information isn't given? We may not be able to open your account, process a withdrawal, or continue to provide services if you do not give us the compliance information we need. We may have to stop doing something in some situations because of rules set by regulators until verification is complete.
Sharing data with the government. When we are legally required to, when it's necessary to respond to a legal request, or when it's needed to stop or investigate fraud, money laundering, or other illegal activity, we may give personal information to regulators, law enforcement, tax authorities, or other appropriate public bodies. Identity data, contact information, verification documents, transaction records, payment references, IP and device data, and account activity logs are some of the things that could be shared in this way. We only share what is necessary and appropriate for the stated goal, and if needed, we keep track of what we share.
We only get the information we need to run your account, make deposits and withdrawals, stop fraud, and follow AML rules. Name, date of birth, address, email, phone number, IP address or device information, and payment information (tokenized if available) may be on this list. Your information is used to make sure you are who you say you are, keep your account safe, let you change your settings, and make sure that payments and gameplay are legal. If you want to change important parts of your profile, like your name or address, we may ask for proof before we let you make the change.
Your deposit transactions are handled by payment providers that are regulated by the government. As the payment processor handles card information, we do not store full card numbers. Instead, we get confirmation data that we need to credit your account. As a way to protect your account and follow AML rules, we keep an eye on deposits for any strange patterns. If a deposit is flagged, we may need to see proof that you own the payment method and your identity before we let you make any more deposits or withdrawals.
For withdrawals, we may ask for proof of identity (KYC) to make sure you own the account and keep your safe. An ID, proof of address, and proof of payment method ownership are all common parts of checks. An e-wallet account screenshot or a photo of a card with sensitive numbers hidden are examples of proof of payment method ownership. Not more than what's necessary, we only share data with service partners who help us with things like payments, verification, security, and compliance. Your personal information is not sold.
To make sure bonuses are fair and follow the rules, we use information about the account and device (like IP, device ID, and payment method signals) to find fake accounts and bonus abuse. Check with us before you can cash out bonus-related winnings if you claim a bonus. If we can't confirm your identity, if we find multiple accounts related to you, or if the information about your deposits and withdrawals doesn't match the person who owns the account, your account or bonus access may be limited.
Your job is to find out if allows online gambling. Because of location signals, we may not allow access in some areas and do not offer services there. Connections are encrypted, session controls are in place, and fraud is tracked on both mobile and desktop. For extra safety, use a strong, unique password, turn on two-factor authentication (2FA) if it's available in your account settings, and don't use shared devices. Also, contact support right away if you think someone has gotten into your account without your permission so we can lock it and look at recent activity.
We use the information you give us to keep your account safe, handle payments, follow the law and stop fraud, and make sure that bonus terms are followed correctly. When you deposit or withdraw money, we may check that you own the payment method and look at transaction risk signals. For Know Your Customer (KYC) purposes, we usually need a clear photo of an ID, a selfie or liveness check, and proof of address. For card deposits, we may ask for a masked image of the card, and for e-wallets, we may ask for a screenshot of the wallet profile. We may use your identity information, device data, and IP/location signals to make sure you only get one bonus per person, household, or IP address, as stated in the promotion terms. This is to stop people from making multiple accounts and to make sure the rules are followed.
We may also use your location and nationality to make sure you are not in a restricted area and to enforce any local rules if you are playing from . Keep your profile information correct, use payment methods in your own name, and go through verification before asking for large withdrawals to speed up the process. To get access, make changes, or delete information (if allowed), send a message to support from your registered email address. We will make sure you are who you say you are before making any changes.
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